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FAQs - Business

You get a mobile app to manage your customers in a number of clicks. Your business when rated, also gets listed in 'Voice for Locals', the local classifieds.
The mobile app can be customised for your business in simple clicks.
Your business will not be listed on the local directories.
No. We just offer you the platform. Your customers choose you and you serve them directly. It’s all yours.
For the purposes of clarification, the Voice for Initiative is totally free for business participants in NI with less than 10 employees. The Initiative is wholly funded by HM Government, Department of Levelling Up, Housing and Communities.
Free for as long as the grant is provided for your local community.
You can contact us and enjoy the benefits for a small fee paid monthly.
The small fee ranges from £50-£100/Month per business.
Good question. If you have completed this programme, you should have completed the e-learning courses and been certified as a practitioner. So, all you may need is access to the technology tools, business & technology advice. The small fee will cover that.
There is always a way. You can refer this programme to three other businesses within your networks. If they sign up, your charge will be waived.

FAQs - Consumers

'Voice For Locals' is rated classifieds of local business.
Ratings are collected after a valid genuine transaction. This stops fake reviews, paid reviews & random reviews from competitors.
We have offered a platform to the local businesses who collect your name, email address, mobile number, your preferences, your feedback, reviews, referrals & recommendations. We simply process the data on behalf of your favorite local businesses.
We train the merchants to drive loyalty campaigns to their customers and how to personalise rewards for customer’s loyalty. The local businesses can only see the data of their consumers.
No. Your local merchants will make you aware of their new products, new services, new events, festive discounts, temporary closure et al. They will be trained to respect your preference and the system will stop them for reaching out to consumers that are opted out.
Your data will be accessible by the merchants, the platform providers and the business advisors for coaching the local merchants. Rest assured there is a data protection officer ensuring strict adherence to UK GDPR guidelines.
If you have a negative experience, we encourage you to leave feedback about the local business. This will be published in the public forum.
We do not guarantee returns or refunds or compensations on behalf of the local business. We will not be involved in the transactional discussions.
We respect that. You can very well access 'Voice For Locals' on mobile website and it’s fully responsive.

FAQs - Local & National Governments

Community renewal by investing in local businesses, skills & employment.
Local businesses, their staff, local and national governments and local business networks.
Increase in digital adoption, upskilling, cross skilling, re-skilling, retraining on the job, certified small businesses, innovating new processes into business, introducing new products to the market, building self-reliance & self-resilience allowing NI businesses to be sustainable against all odds.
In a word: Personalisation. 'Voice For Locals' brings everything together - digital adoption, skill development, marketing, events & business advice in one programme personalised to address specific challenges of micro & small businesses in the community.
We build local and national partnerships with councils, technology companies, federations, business networks, NGOs who work closely with micro & small businesses.

FAQs - Local Business Networks

For the purposes of clarification, the Voice for Initiative is totally free for business participants in NI with less than 10 employees. The Initiative is wholly funded by HM Government, Department of Levelling Up, Housing and Communities.
Yes, local business networks can sponsor this for your members.
Yes, you can look at crowd funding from your members or get funding for the programme as part of a corporate social responsibility of a large enterprise.
That’s excellent. The programme can be customized to suit your needs and align with your people & processes.